IFSQN Webinar

Food industry organizations must be prepared to respond quickly and effectively to crises such as product recalls, foodborne outbreaks, supply chain disruptions, cyber incidents, and reputational threats. Certification schemes such as FSSC 22000, IFS, BRCGS, SQF, and ISO 22000 require documented and tested crisis management procedures, including communication strategies.

This practical webinar provides participants with the tools to design, implement, and test a crisis management and communication plan. It covers legal and GFSI requirements, roles and responsibilities, and real-life communication strategies with internal staff, suppliers, regulators, customers, and the public. Participants will explore examples of successful and poor crisis communication in the food industry, with special focus on media handling, recall execution, and digital communication channels.